A refund can only be requested within the first 72 hours after delivery has taken place. Our refund policy refers below:
1. You will need to return the items at your expense to Wize Books Warehouse, 209 Roper Street, Brooklyn, Pretoria, 0181.
2. The returned Box should clearly indicate that it relates to a Wize Books return and your original order/invoice should also be included in the box.
3. Only products in mint re-saleable condition will be considered for refunds.
4. A 20% handling fee will be charged on all products returned.
5. An original bank confirmation letter should accompany your request for return for an electronic transfer to be made.
Due to all the hassle and costs associated with returning books/products, we urge you to please ensure that you purchase the products which you require/that have been prescribed.