Check-in Check-Out: Managing Hotel Operations (E-Book)
Check-in Check-Out: Managing Hotel Operations (E-Book)
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R 670.00
Check-in Check-Out: Managing Hotel Operations (E-Book)
G. K. Vallen, J. J. Vallen
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Check-in Check-Out: Managing Hotel Operations (E-Book)
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Description
For courses in hotel administration that focus on front desk operations or hotel management, and as an adjunct to other hotel courses such as housekeeping, hotel accounting, hotel marketing or hotel personnel/human resources. Now in its 9th Edition, Check-in Check-Out remains the leading guide to managing profitable hotel operations. Extensively revised to reflect the industry’s rapid change, it presents rich detail about best practices and future directions, while offering the widest coverage of any book in the field. Students gain an intuitive understanding based on the flow of the guest’s experience: through reservation, arrival, registration, service purchasing, departure, billing, and recordkeeping.
Product Information
ISBN13 (SKU)
9781292034355
Title
Check-in Check-Out: Managing Hotel Operations
Author
G. K. Vallen, J. J. Vallen
Edition
9th
Publisher
Pearson UK
Country of Publication
United Kingdom
Format Type
E-Book - Vitalsource
Number of Pages
440
