4 Essentials: Your essential guide for the ITIL 4 Foundation exam a...
4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond (E-Book)
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4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond (E-Book)
C. Agutter
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4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond (E-Book)
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Description
ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework - ITIL 4 - has been significantly updated and addresses new ITSM challenges, includes new technologies and incorporates new ways of working. ITIL 4 has evolved to a value system-focused approach that can be integrated with other management practices and ways of working, such as Agile and DevOps. Its end-to-end digital operation model has been designed to help IT teams create, deliver and operate technical products and services that fit their organisation's wider business strategy.
Product Information
ISBN13 (SKU)
9781787782204
Title
4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond
Author
C. Agutter
Edition
2nd
Publisher
ITGP
Publication Date
2020
Country of Publication
United Kingdom
Format Type
E-Book - Vitalsource
Number of Pages
224
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